Decades of Insight and Innovation
PGBA is a trusted provider of high-volume claims processing and customer support, managing government and private partners’ health benefits for over nine million beneficiaries each year.
For decades, we’ve been continuously refining our technology, processes and expertise. Applying years of insight and innovation — and a deep knowledge of public and private programs — we create quality, low-cost solutions that scale and adapt with changing markets and regulatory mandates.
Our tenured staff has long experience managing performance-based government contracts, on time and within budget. We’ve supported contracts in all 50 U.S. states, as well as Washington, D.C. and Puerto Rico. This gives us a measurable advantage in serving government and industry partners — especially in a complex, dynamic regulatory environment.
- A leadership team averaging 25+ years of continuous service in operations, government contracting and healthcare claims management
- Finance professionals with a 21-year average tenure at PGBA
- Highly trained claims and customer service employees with a 13-year average tenure at PGBA
- 40+ years of secure document intake and management
- Extensive, consistently high-quality past performance on state and federal contracts